Industry Q&A

  • How do you move work more efficiently?

    Everyone is always seeking ways to move work through the laboratory more efficiently. Care to share?

    We have always been very concious of production standards, time in motion and scheduling timelines, but...See more

  • Should I take on outsourcing work?

    An outsource lab calls me up and wants to send me some work...Do I... A) Bring it. Cant say no to money coming in. B) Do it, i'm flattered they thought about using my work and this can help pay some supply costs. C) Do it for a bit and only take the units I want. D) No, My business is built...

    I'll buck the trend and say "D". If you truly are quality, and have a known reputation, I say build upon...See more

  • What's your opinion on industry regulations?

    A few more states are (most likely) on their way to imposing certain regulations on our industry - everything from disclosure statements on materials and their origin to reinstating the mandation of training and lab registration. Do you live in one of these states? What's your opinion? Curious to hear...

    My laboratory is in one of these states. Thanks to the Florida Dental Laboratory and Florida Dental Associations...See more

  • Should I take on outsourcing work?

    An outsource lab calls me up and wants to send me some work...Do I... A) Bring it. Cant say no to money coming in. B) Do it, i'm flattered they thought about using my work and this can help pay some supply costs. C) Do it for a bit and only take the units I want. D) No, My business is built...

    Business is business Joey. We can't change basic economics and to turn down sales for any reason other...See more

  • What are your CAD/CAM suggestions for small labs?

    I am looking to buy a scanner but not sure about the software yearly fee. I looked into the D500 3Shape and 7S Dental Wings. A friend just told me about Identica from Medit blue light.

    Hi there - we're a 6 person lab in Missouri - bought a 3shape last november.  The best thing...See more

    — tagged 3 products3Shape Dental System™
    3Shape, Inc.
    CAD/CAM

  • Anyone have sample business plans?

    Please share example business plans you know about here.

    Here is an old article I did for a magazine way back in 2000. It shares parts of our 1998 business plan....See more

  • Lab Invoicing / Management Software Recommendations?

    We're looking for lab invoicing program software for smaller full service lab. Any suggestions?

    I highly recommend the Evident Lab Management Software.

    — tagged Evident Lab Management Software and Evident Management System

  • Which ingots do you prefer for Emax?

    We mostly use LT, but have found that others are using mostly HT. Which do you use and when?

    I'm partial to the LT. Most of the dentists I work for prefer it too...They say the HT seems too gray for their liking.

  • A Lab / Dental Office Partnership?

    A dentist-friend has asked me to open a dental lab in her practice. She will be providing the material and equipment and I will be able to get outside clients. What percentage of my revenue do I give her? Do I do her work for free?

    Sounds to me like you need to sit down with her and work out a fee schedule for both her and the outside...See more

  • How does inCoris TZI compare to e.max CAD?

    Since our last discussion on zirconia, I've been told during a Cerec SW4.0 presentation that inCoris TZI is less abrasive than e.max CAD. What are your views on this?

    Margot, the studies are absolutely right full count our Zr is lees wears natural enamel lees than Zr,...See more

  • Which ingots do you prefer for Emax?

    We mostly use LT, but have found that others are using mostly HT. Which do you use and when?

    I would say broaden your horizon. Emax offers so many ingot types that its too hard to say in general....See more

  • A Lab / Dental Office Partnership?

    A dentist-friend has asked me to open a dental lab in her practice. She will be providing the material and equipment and I will be able to get outside clients. What percentage of my revenue do I give her? Do I do her work for free?

    I had a great experience as an independent lab leasing space from an account. If your going to be independent,...See more

  • A Lab / Dental Office Partnership?

    A dentist-friend has asked me to open a dental lab in her practice. She will be providing the material and equipment and I will be able to get outside clients. What percentage of my revenue do I give her? Do I do her work for free?

    There is a danger and a benefit to this situation because its a friend whos offering this opportunity....See more

  • What is the Best Way to Make An Emax Inlay?

    How do the big labs produce Emax inlays for 69 dollars, if the ingots alone already cost 20 dollars?

    Because I can fit 4-5 inlays into one pressing with a small ingot, then my ingot price is down to...See more

  • We've done our best to order smaller lots and send in scrap more frequently to minimize our exposure...See more

  • What's your competitive advance advantage vs. your competitors?

    How are you managing your competitive advantage (differential) versus your competitors? what are you doing to increase your CA as we start to move in 2012?

    Competitive advantage is a function of strategy that puts the firm in a better position than its rivals...See more

  • What is the Best Way to Make An Emax Inlay?

    How do the big labs produce Emax inlays for 69 dollars, if the ingots alone already cost 20 dollars?

    The only way I know to accurately finish an emax inlay is to:


    1) Wax up inlay over a lubricated...See more


    2) Invest with a ratio allowing for a slightly looser fit than your crowns


    3) Carefully devest and fit using a fit marker


    4) Adjust margins with a silicone, fit, adjust contacts, smoothen with silicone


    5) Glaze and stain

  • Zirconia staining tips?

    Just wondering what everyone else is using for their zirconia staining... we've been using the Tanaka system, and it doesn't seem to give us very consistent results. Does anyone have any tips for using Tanaka stains, or have a better stain suggestion?

    what seem to be the problem? I use Tanaka and works great

  • Should I take on outsourcing work?

    An outsource lab calls me up and wants to send me some work...Do I... A) Bring it. Cant say no to money coming in. B) Do it, i'm flattered they thought about using my work and this can help pay some supply costs. C) Do it for a bit and only take the units I want. D) No, My business is built...

    Justify it as helping the world. Artists have traditionally starved!

  • Opinions on Outsourcing?

    Wondering what everyone's thoughts are on outsourcing in general

    Outsourcing doesn't add profit to the bottom line of any laboratory that does it. It simply lowers the...See more

  • Opinions on Outsourcing?

    Wondering what everyone's thoughts are on outsourcing in general

    Sesitive question to many,I personaly like my things made around my neighbourhood with people that I...See more

  • Opinions on Outsourcing?

    Wondering what everyone's thoughts are on outsourcing in general

    i dnt mind outsourcing ... as its low cost ...and if you have volume .. thn y not???

  • Advice to Prevent Zirconia Bridge Warpage?

    Anyone have any advice on zirconia bridge frameworks "warping"? Hardly ever happens with frameworks with no curve, but seems to be more frequent with 4 unit and larger frames that curve (anterior). Individual units fit terrific internally and marginally, but 2-3 out of 10 times the frames will rock slightly....

    When sintering try leaving the sprue and base on and raise the tempture in 5 degrees per minuete but it varies based on furnaces.

  • I find laboratories split on this issue. The one’s who offered a fixed price product in the past,...See more

  • Should I take on outsourcing work?

    An outsource lab calls me up and wants to send me some work...Do I... A) Bring it. Cant say no to money coming in. B) Do it, i'm flattered they thought about using my work and this can help pay some supply costs. C) Do it for a bit and only take the units I want. D) No, My business is built...

    If you don't..........send them my way;) Does that answer your question? Dude, 10 years ago my answer...See more

  • How are white light scanners?

    Is anyone using a scanner with the white light technology? I am curious as to how they compare in accuracy to the laser scanners currently on the market.

    We have a Lava ST white light scanner, and it is currently sitting in our electrical room gathering dust....See more

  • How are you lighting your porcelain dept. / ceramist benches?

    Ceramists and lab owners, we are using conventional 4' ballasts with daylight flourescents (3050 lumen output at 6500k temp) and it is not helping to translate proper shades in our restorations. What are you using in your porcelain department/ceramic benches?

    Joe : I used lamps from Duro-Test with a CRI (color rendition index ) of 94. You should look for lamps...See more

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